Frequently Asked Questions
Everything you need to know about comfort and performance.
What makes Wolf & Shepherd shoes different from traditional dress shoes?
Our footwear combines the classic aesthetic of luxury Italian leather with the high-performance technology of running shoes, featuring memory foam footbeds and lightweight EVA outsoles for all-day comfort.
How do I find my correct size?
We recommend ordering your standard US dress shoe size. If you typically wear athletic sneakers, we suggest sizing down by a half size for the best fit. Detailed sizing charts are available on each product page.
What is your return and exchange policy?
We offer a 30-day window for returns and exchanges on all unworn items in their original packaging. Domestic exchanges are free, while returns for a refund incur a small restocking fee.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping rates and delivery estimates are calculated at checkout based on your location and selected service level.
Can your shoes be resoled?
While our Crossover and Swiftknit collections are designed with integrated athletic outsoles that cannot be traditionally resoled, our classic dress collection features a construction that can be serviced by a professional cobbler.
How should I care for my leather shoes?
To maintain the longevity of your shoes, we recommend using a high-quality leather conditioner and shoe trees. Avoid wearing them in heavy rain and allow them to air dry away from direct heat if they do get wet.