Returns & Exchanges

We want you to feel confident in your stride, which is why we offer a 30-day window for returns or exchanges on all unworn footwear in original packaging. Ensure your items are in pristine condition to qualify for a full refund to your original payment method.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

  • 2.
    Print Your Label

    Follow the prompts to generate a prepaid shipping label, which will be sent directly to your email for easy printing.

  • 3.
    Package Your Items

    Place the unworn shoes in their original box and secure them inside a shipping mailer, attaching the prepaid label to the outside.

  • 4.
    Drop Off and Track

    Hand your package to the designated carrier and keep your tracking number; once received at our warehouse, your refund will be processed within 5-7 business days.