Returns & Exchanges
We want you to feel confident in your stride, which is why we offer a 30-day window for returns or exchanges on all unworn footwear in original packaging. Ensure your items are in pristine condition to qualify for a full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Follow the prompts to generate a prepaid shipping label, which will be sent directly to your email for easy printing.
- 3.Package Your Items
Place the unworn shoes in their original box and secure them inside a shipping mailer, attaching the prepaid label to the outside.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; once received at our warehouse, your refund will be processed within 5-7 business days.
